+263 4 793 389

Contact us for any enquiry

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FAQs

Benefits are not transferrable. Each member is entitled to their own benefit.

There are different scenarios:
I. If your doctor is not on our network of providers, please advise us so we engage him and sign him up
II. If your doctor does not accept any medical aid, please pay cash and we will refund you.
III. If there are other problems, please advise us same.

A&ERs are specifically for accidents and emergencies. Generation Health is not obliged to honour claims for non-emergency treatment.

You can submit your claims via any of the following:

In Harare our claims drop boxes are at :

  • Medix Pharmacy Borrowdale,
  • Zimnat House, 18 Wakefield Road (Emirates Complex), Avondale
  • Zimnat House, Cnr 3rd and Nelson Mandela, Harare

You can register online or download an application form.

You can call us on Tel +263 4 793 389 | Fax +263 4 790 700 | Econet Tollfree: 080 80135 | 24-hour CDMA numbers +263 4 2901 302 ; 2901 303 and we will send you the necessary documents. 

Individual Members Corporate bodies and clubs are legible. Underwriting considerations may differ.

  • Individual are allowed to add their immediate and extended family members.
  • A corporate entity can subscribe for its employees and dependants. It must have at least 10 principal members
  • Registered clubs can subscribe for its members for as long as there are 10 or more principal members

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