Service Provider Locator
Frequently Asked Questions
Benefits are not transferrable. Each member is entitled to their own benefit.
There are different scenarios: I. If your doctor is not on our network of providers, please advise us so we engage him and sign him up II. If your doctor does not accept any medical aid, please pay cash and we will refund you. III. If there are other problems, please advise us same.
A&ERs are specifically for accidents and emergencies. Generation Health is not obliged to honour claims for non-emergency treatment.